Shipping policy

Processing Time

All orders are processed and shipped within 2–3 business days of purchase. Orders are not dispatched on weekends or UK bank holidays. Business days are considered Monday to Friday, excluding public holidays.

Shipping Carrier

We use Royal Mail to deliver all orders. Once your order has been dispatched, you will receive a confirmation email with tracking information (if applicable).

Delivery Times

Delivery times may vary depending on your location and Royal Mail’s services. Please note that while we aim to dispatch orders promptly, delivery times are estimates only and are outside our direct control once items are with Royal Mail.

Shipping Costs

Shipping costs are calculated at checkout and vary based on the delivery method and destination within the UK.

Lost or Delayed Packages

We are not responsible for packages that are delayed, lost, or damaged during shipping. If you experience any issues, please contact Royal Mail directly using your tracking information.

Order Changes

Once an order has been placed, it cannot be amended or cancelled after dispatch. Please ensure your shipping address and details are correct before completing your purchase.